How is support working?
If you have a question, just send an email to the support, and they will respond within 24 hours.
Having good support is important and gives peace of mind that your Wordpress site is always working. Get the Wordpress maintenance below via Mix★Boss with 15% off the normal price USD 79 = USD 67/month. If you have small needs there is a small package at 49 USD you could use instead. No commitment - cancel anytime.
If you have a question, just send an email to the support, and they will respond within 24 hours.
If you have problems that can't be solved within the agreement you can get extra support with the same 15% discount. You are not required to use YIpe for that.
Unless there is an urgent problem your site is updated once a month. They check there is a fresh back up and check all compabilities. Non-100% compabilities that could influence design or functionality are delayed to next time. Security is always updated.
If there are not any issues you can convert the included fixing time to smaller update tasks, for example replacing images or text.
If an update breaks the website it is rolled back to last update, and then you discuss next steps.
1 hour of bug fixing is already included. Many minor issues can be fixed within that time, while you relax on your couch!
Start by contacting our designers at Yipe directly and say you would like to use this Mix★Boss Wordpress offer.
They will ask for your log-in details and check your site to see if you can use this offer.
If you have a bigger business website this package might not be the right one for you. You might need things like a staging site, hacking protection etc. Most standard websites will be able to use it though.
Yipe sends you an email at the end of the month, where you can pay for next month with your Credit/Debit card. If you don't want to continue simply say that in advance before the end of the month.
To use this offer get in touch with the Yipe staff directly on the support email:
support @ yipe.style